• About Us
  • Advertise
  • Contact Us
  • Privacy Policy
  • Pickem Terms and Conditions
Tuesday, May 30, 2023
The Platte County Landmark Newspaper
  • Home
  • Local News
  • Opinion
  • Landmark Pickem!
    • Weekly Pickem Updates
    • Results by Week
    • The Leaderboard
    • Pickem Rules and Help
  • Landmark Live!
  • Looking Backward
  • es_MXSpanish
  • Home
  • Local News
  • Opinion
  • Landmark Pickem!
    • Weekly Pickem Updates
    • Results by Week
    • The Leaderboard
    • Pickem Rules and Help
  • Landmark Live!
  • Looking Backward
  • es_MXSpanish
No Result
View All Result
The Platte County Landmark Newspaper
No Result
View All Result

Survey says

Chris Kamler by Chris Kamler
January 14, 2022
in The Rambling Moron
Survey says
4
SHARES
94
VIEWS
Share on FacebookShare on TwitterShare via Email

How’d we do? It’s a very simple question. Only three words, really. And we’ve been seeing it more and more, it seems. You just got done buying all of those Christmas presents online and I can almost guarantee each purchase you made came with an email a day or two later with those three words in it somewhere. Click here to let us know how we did! Your feedback is important! We want to know how your purchase went!

Emails. Postcards. Receipts. Phone calls. Text messages. There are almost an endless amount of options to ask for your feedback. My question is… does anyone really care how you did? Lately, I’ve been trying to take longer and longer breaks from social media, so I’ll dip into my email and fill out a few of these surveys. I let Dick’s Sporting Goods know that I had to wait in a very long line, but the cash register girl was very perky. I let McDonald’s know that “Jamie” at the location in Gladstone is awesome, but their fries are way too cold. I let Amazon know that it’s not necessary to put a five inch box into a 27 inch box to ship it.

RelatedNews

Just the tip

The NFL onseason

If you build it. . .

Thanks for your feedback!

Then… nothing. I’m certain Jamie didn’t get a raise. I’m still getting boxes that are the size of a minivan for my bottle of melatonin, and Dick’s Sporting Goods is where you want to be if you want to wait in a three hour line on a Saturday. Still.

None of these pieces of feedback rose to the level of “complaints.” And it’s certainly not something I’d ever ask to speak to a manager. Frankly, some of that feedback could make your business better. I just have zero confidence that it ever gets read.

My favorite was when I had a dentist appointment scheduled the day before Christmas Eve. I’ve been at war with my dentist’s scheduling computer for a couple of years now. But the office called me and said the dentist was going on vacation a day early and that they needed to cancel my appointment. But nobody told the scheduling computer and it texted me every 15 minutes the day of my canceled appointment including afterwards saying that I’ve missed my appointment. Well, sure enough the next day, that system sent me a text message with those three simple words, “How’d we do?” Oh boy. I was ready for some feedback here. I texted back “your computer sucks.”

“I’m sorry to hear your appointment wasn’t great. On a scale of 1 to 10…”

“1”

“Type STOP to unsubscribe. Thanks for your feedback!”

That’s IT??? I didn’t even get to unload? That’s all the feedback you needed? I felt cheated. I should’ve gotten a free teeth whitening or something. Or an extra toothbrush at least. Nope. I got to send them a “1.”

Something’s fishy with the survey world. All this data and the only thing I see are longer lines, higher prices, and worse customer service. “Oh but the pandemic and the supply chain slowdowns,” they’ll say. Fine. Stop sending me surveys.

The old adage goes “Ask me no questions, and I’ll tell you no lies.” Either hear what I’m saying, or stop asking.

How’d I do?

(Get more rambling from our rambling moron Chris Kamler on Twitter, where he is known as @TheFakeNed)

Tags: chris kamler
Chris Kamler

Chris Kamler

Chris Kamler is a 20 year veteran of Information Technology and a nearly 50 year veteran of being a pain in the rear.

He is known for his irreverence through his social media Twitter account @TheFakeNed along with his weekly Landmark columns, sports broadcasts, podcasts, and his book.

Kamler has a wife and a child and is a lifelong Northlander. His list of loves include his family and QuikTrip roller food.

Related Posts

Just the tip

Just the tip

by Chris Kamler
May 29, 2023
0

Tipping is a custom that's been around for centuries, but it's still not entirely clear why we do it. Some people say it's a way to show appreciation for good service, while others say it's just a way to avoid...

NFL Draft

The NFL onseason

by Chris Kamler
May 19, 2023
0

Unless you've been living under a rock for the past several weeks, you know that Kansas City recently hosted the NFL Draft. The stage and roadblocks have been taken down and life has returned to normal, but it has become...

KC will host NFL Draft in area near Union Station

If you build it. . .

by Chris Kamler
May 5, 2023
0

The tents are being dismantled. The stage is nearly gone. Traffic has returned somewhat to normal in our town as the NFL Draft hustle and bustle has left town. A reported 300,000 people over the course of three days attended...

Platte County Landmark

The Landmark begins 159th year of publication

by Landmark Digital
May 5, 2023
0

INCLUDING 124 YEARS AT ITS DOWNTOWN PLATTE CITY SPOT Another publication year. With this edition, The Platte County Landmark begins its 159th year of continuous publication. The Landmark is the oldest newspaper in Platte County, older than the Kansas City...

Next Post
Petty opinions, Savannah Bananas

Petty opinions, Savannah Bananas

Popular News

  • Parkville Days

    Downtown Parkville to host carnival

    52 shares
    Share 21 Tweet 13
  • Development coming near Ambassador Building

    21 shares
    Share 8 Tweet 5
  • Feds send messages to judges about incarcerations

    8 shares
    Share 3 Tweet 2
  • Memorial Day service set Monday at cemetery

    7 shares
    Share 3 Tweet 2
  • Bond for school threat suspect increased to $100,000

    39 shares
    Share 16 Tweet 10
  • About Us
  • Advertise
  • Contact Us
  • Privacy Policy
  • Pickem Terms and Conditions
Call us at 816-858-0363

Copyright © 2019-2020 The Platte County Landmark Newspaper - All Rights Reserved

No Result
View All Result
  • Subscribe Online
  • Home
  • Local News
  • Opinion
  • Landmark Pickem
    • Login / Sign-up
    • Results by Week
    • The Leaderboard
    • Pickem Rules and Help
  • Landmark Live!
  • Looking Backward
  • es_MXSpanish

Copyright © 2019-2020 The Platte County Landmark Newspaper - All Rights Reserved