• About Us
  • Advertise
  • Contact Us
  • Privacy Policy
  • Pickem Terms and Conditions
Sunday, May 28, 2023
The Platte County Landmark Newspaper
  • Home
  • Local News
  • Opinion
  • Landmark Pickem!
    • Weekly Pickem Updates
    • Results by Week
    • The Leaderboard
    • Pickem Rules and Help
  • Landmark Live!
  • Looking Backward
  • es_MXSpanish
  • Home
  • Local News
  • Opinion
  • Landmark Pickem!
    • Weekly Pickem Updates
    • Results by Week
    • The Leaderboard
    • Pickem Rules and Help
  • Landmark Live!
  • Looking Backward
  • es_MXSpanish
No Result
View All Result
The Platte County Landmark Newspaper
No Result
View All Result

CVS will pay millions to settle robocall action

Valerie Verkamp by Valerie Verkamp
September 13, 2019
in Local News
4
SHARES
110
VIEWS
Share on FacebookShare on TwitterShare via Email

CVS Pharmacy has agreed to shell out $15 million to settle a class action suit against the Rhode Island-based corporation.

The proposed settlement comes five years after CVS Pharmacy and MinuteClinic were accused of violating the Telephone Consumer Protection Act (TCPA) by making automated telephone calls to landlines and cell phones soliciting the sale of flu shots.

RelatedNews

Memorial Day service set Monday at cemetery

Downtown Parkville to host carnival

Riverside will be getting new library

According to the 22-page class action lawsuit out of the Northern District of Illinois, CVS Pharmacy and MinuteClinic used a machine that could generate and dial random telephone numbers to play a recorded discount coupon and flu shot message to non-consenting parties.

These calls, originating from Illinois, “did not use live voice interaction, but instead they were either produced by a computer or recorded by a voice actor prior to the call,” the suit says.

“These prerecorded messages advertised the commercial sale of products and services available through CVS Pharmacy and MinuteClinic,” states the suit.

The lawsuit claims CVS knew that the use of autodialers and prerecorded messages without the consumer’s consent violated the TCPA laws but went ahead with it anyway.

Scores of people, the suit says, were called more than once.

Carl Lowe, a plaintiff in the lawsuit, claims he received multiple robocalls that were intended for a customer by the name of Anna. Lowe contacted his local CVS Pharmacy to tell them they had the wrong person and to stop calling him.

Nonetheless, Lowe continued to receive robocalls from CVS, using up his cellular airtime minutes, the case says.

Lowe’s “privacy was wrongfully invaded, and plaintiff has become aggravated with having to deal with the frustration of repeated, unwanted phone calls using up time on his cell phone and forcing him to divert attention away from his business and other activities,” the lawsuit says.

Kearby Kaiser, another class member of the lawsuit, claims CVS “manipulated” the call by having it come across as “unknown caller” rather than the corporation’s name.

The suit claims the calls were in violation of the TCPA, which was put in place to combat these unsolicited robocalls and aggressive telemarketing practices. Due to their conduct, the lawsuit says, class members should be compensated $500 for each phone call.

The lawsuit represents a class of people estimated to be in the tens of thousands. CVS has agreed to set up a settlement fund of $15 million to compensate affected consumers nationwide, states a recent legal notice.

Still, CVS and MinuteClinic, a limited liability company out of Delaware, denies any wrongdoing. A hearing on whether the final settlement will be approved is to be held on Jan. 30, 2020 in the Everett McKinley Dirksen U.S. Courthouse.

Class members of the lawsuit are being represented by Alexander Burke with the Burke Law Offices.

Tags: Lawsuits
Valerie Verkamp

Valerie Verkamp

Valerie decided she wanted to be a newspaper reporter when she was 28 years old and she successfully convinced the editor of the Platte County Landmark to give it 30 days. Now with The Landmark for over a decade, she has written countless stories on local government, education, lawsuits, community news, crime, and the prison system. Valerie hails from Park University with a BA in Elementary Education and a post-baccalaureate degree in paralegal studies from Penn Valley Community College. She has received honorable mention for Best Government News Story and joined her Landmark colleagues as recipient of the General Excellence Award in the Better Newspaper Contest sponsored by the Missouri Press Association.

Related Posts

Joe Vanover

Vanover wins Sunshine Law trial

by Ivan Foley
January 27, 2023
0

TWO PUBLIC OFFICIALS REMOVED FROM OFFICE A trial over a Sunshine Law violation resulted in the removal of two public officials in a Clay County community. The lawsuit was brought by neighbors in the small Village of Oakwood Park against...

2022 in review

Elections, power outages, new structures

by Ivan Foley
January 6, 2023
0

IT'S PART 3 OF THE 2022 YEAR-IN-REVIEW The final four months of 2022 continued an onslaught of local news, with highlights ranging from a state election that saw recreational marijuana legalized, to progress on a City Hall for one local...

Evergy power outages

Squirrels, power outages, wagering and atmospheres

by Ivan Foley
December 8, 2022
0

Another week, another column. Let’s try to get through this with our sanity somewhat intact. Ifs and buts, squirrels and nuts. That’s why we have power outages in Platte City, apparently. Though I wouldn’t eliminate the possibility of old infrastructure....

Andrew Bailey

Parson picks general counselor as next AG

by Ivan Foley
December 1, 2022
0

Gov. Mike Parson announced that he is appointing Andrew Bailey as the next attorney general of the State of Missouri. The governor made the announcement during a press conference at the State Capitol on the day before Thanksgiving. Bailey's appointment...

Next Post

Parkville city hall has officially become a Clown Show

Popular News

  • Parkville Days

    Downtown Parkville to host carnival

    41 shares
    Share 16 Tweet 10
  • Civic leader once known as “Mrs. Platte County” dies

    11 shares
    Share 4 Tweet 3
  • Charged with making school threat

    132 shares
    Share 53 Tweet 33
  • Bond for school threat suspect increased to $100,000

    37 shares
    Share 15 Tweet 9
  • Memorial Day service set Monday at cemetery

    6 shares
    Share 2 Tweet 2
  • About Us
  • Advertise
  • Contact Us
  • Privacy Policy
  • Pickem Terms and Conditions
Call us at 816-858-0363

Copyright © 2019-2020 The Platte County Landmark Newspaper - All Rights Reserved

No Result
View All Result
  • Subscribe Online
  • Home
  • Local News
  • Opinion
  • Landmark Pickem
    • Login / Sign-up
    • Results by Week
    • The Leaderboard
    • Pickem Rules and Help
  • Landmark Live!
  • Looking Backward
  • es_MXSpanish

Copyright © 2019-2020 The Platte County Landmark Newspaper - All Rights Reserved